Return and Refund Policy

Thank you for shopping at RKG Enterprises.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products or services that you purchased with us.

Interpretation and Definitions

Interpretation
The words whose initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.

Definitions
For this Return and Refund Policy:

• Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Mighty Bookkeeper.
• Products or Services refer to the items or services offered for sale on the Service.
• Orders mean a request by you to purchase products or services from us.
• Service refers to the Website.
• The website refers to Mighty Bookkeeper, which is accessible from https://mightybookkeeper.com/.
• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 30 days without giving any reason.

The deadline for cancelling an order is 30 days from the date you received the products or services, or on which a third party you have appointed, who is not the carrier, takes possession of the product or service delivered.

To exercise your right of cancellation, you must inform us of your decision using a clear statement. You can inform us of your decision by:

• Email: info@mightybookkeeper.com

We will reimburse you no later than 14 days after we receive the returned products or services. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

For the products or services to be eligible for a return, please make sure that:

• The products or services were purchased within the last 30 days.
• The products or services are in their original state or format.

The following products or services cannot be returned:

• The supply of products or services is made to your specifications or is clearly personalised.
• The supply of products or services which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the expiry date has passed.
• The supply of products or services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of products or services which, after delivery, are inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced products or services may be refunded. Unfortunately, products or services on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.

Returning Products or Services

You are responsible for the cost and risk of returning the products or services to us. You should send the products or services to the following address:

• RKG Enterprises
  90 STATE STREET, STE 700 OFFICE 40, ALBANY, NY, 12207, USA

We cannot be held responsible for products or services damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the products or services or proof of returned delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• Email: info@mightybookkeeper.com
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